Privacy Policy of Dulcia London

Dulcia London places great importance on protecting the personal data of its customers. This privacy policy outlines how personal information is collected, used, and protected. By using our services, you agree to the practices described in this policy.

 

Collection of Personal Information

Dulcia London collects various types of personal data in order to provide an optimal shopping experience. This data may include the following:

• First and last name
• Delivery and billing address
• Email address
• Phone number
• Payment information

 

Use of Personal Information

The collected personal information is used for the following purposes:

• Processing and shipping orders
• Managing payments and preventing fraud
• Communicating with customers about their orders and our product offerings
• Improving our customer service and responding to inquiries
• Sending information about new products, promotions, and events (with customer consent)

 

Sharing of Personal Information

Dulcia London does not sell, rent, or share personal information with third parties, except in the following cases:

• With external service providers who process payments and ship orders
• When required by law or to comply with legal procedures
• To protect the rights, property, or safety of Dulcia London, its customers, or the public

 

Security of Personal Information

Dulcia London implements appropriate security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• The use of encryption technologies for payment transactions
• Restricted access to personal information to employees and partners who need the information to provide our services

 

Retention of Personal Information

Dulcia London retains personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

 

Customer Rights

Customers have certain rights regarding their personal data under applicable law, including:

• Right to Access: Customers can request a copy of their personal data held by Dulcia London.
• Right to Rectification: Customers can request correction of inaccurate or incomplete personal data.
• Right to Erasure: Customers can request the deletion of their personal data, subject to legal retention periods.
• Right to Withdraw Consent: Customers can withdraw their consent for the processing of their personal data at any time.

 

Cookies and Similar Technologies

Dulcia London uses cookies and similar technologies to enhance the user experience on our website. Cookies help remember customer preferences and track site usage. Customers can adjust their browser settings to refuse cookies, but this may affect the functionality of the website.

Changes to the Privacy Policy

Dulcia London may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. Customers are encouraged to visit this page regularly to stay informed about any changes.

 

Contact Information

For any questions regarding this privacy policy or to exercise your rights concerning personal data, you can contact Dulcia London via:

Email: info@dulcialondon.com
Dulcia London is committed to protecting the privacy of its customers and using personal data in a responsible and secure manner.