Shipping Policy of Dulcia London

Dulcia London strives to provide all of its customers with a fast and reliable shipping service. This shipping policy outlines delivery times, costs, and procedures to ensure an optimal shopping experience.

 

Delivery Times

Dulcia London is committed to dispatching all orders within 24 to 48 hours of purchase confirmation. Once dispatched, orders are typically delivered within 5-14 working days. Delivery times may vary depending on factors such as:

• Weather conditions
• Periods of high demand (such as holidays)
• Customs procedures (if applicable)

 

Free Shipping

At Dulcia London, you can enjoy free shipping on all orders. Regardless of the order amount or your location, we ensure that you won't pay any shipping fees. This is part of our commitment to making your shopping experience as convenient and enjoyable as possible.

 

Shipping

All orders at Dulcia London are shipped directly from our supplier. This approach helps us shorten processing times and ensures that you receive your products as quickly as possible. Furthermore, we are able to conduct strict quality control on each item shipped.

 

Order Processing

Once your order is placed, you will receive a confirmation email with all the details of your purchase.
Orders are processed and dispatched within 24 to 48 hours.
Once your order has been dispatched, you will receive an email with a tracking number, allowing you to easily track your parcel.

 

Tracking Orders

Dulcia London provides tracking information for all orders. The tracking number you receive via email allows you to track the progress of your order through the carrier’s website. This way, you’ll know exactly where your parcel is and when it will be delivered.

 

Questions and Support

Do you have any questions about your order or our shipping policy? Our customer service team is ready to assist you! You can reach us via:

Email: info@dulcialondon.com
We strive to answer all your inquiries promptly and professionally.

 

Limitations and Exceptions

Although we do our utmost to meet the estimated delivery times, there may be unforeseen circumstances that cause delays. These may include:

• Customs processes
• Inclement weather
• Force majeure situations

Dulcia London is not responsible for such delays, but we appreciate your understanding and patience in these cases.

 

Conclusion

Dulcia London is committed to providing an exceptional online shopping experience, including fast and reliable delivery. By following our shipping policy, we ensure that every customer receives their products as quickly as possible. For any questions or further information, feel free to contact us at info@dulcialondon.com.